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There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 30-day price lock on quotes and an Early Shipping Discount as a reward for having shipments confirmed in advance.

Yes, you can collect orders from our warehouse in Medway, Kent in the southeast of England. Whatever size it might be from a set of stickers to a container of modules.  

Find out more about the collection process here https://portal.segen.co.uk/reseller/docs/Customer_Collections_PDF.pdf

Useful links

Tesla AC Powerwall 2 – 13.5kWh Li-Ion battery Only

Part No: TES-POWERWALL

Supplier: Tesla

Category: Storage -

Tesla Powerwall can deliver 5kW charge/discharge with 13.5kWh of fully useable energy.

Security – Whole Home Backup Protection

Powerwall is a battery that stores energy, detects outages and automatically becomes your home's energy source when the grid goes down. Unlike generators, Powerwall keeps your lights on and phones charged without upkeep, fuel or noise. Pair with solar and recharge with sunlight to keep your appliances running for days.

Independence – Power Everything

Powerwall reduces your reliance on the grid by storing your solar energy for use when the sun isn’t shining. Use Powerwall alone or combine it with other Tesla products to save money, reduce your carbon footprint and prepare your home for power outages.

Time Based Control – Intelligent Grid Charging

The time based control feature uses Opticaster. This is Tesla’s intelligent software designed to maximise economic benefits and sustainability objectives for home owners. As the fundamental machine learning and optimisation engine for Tesla energy software, it forecasts and optimises energy in real-time.

World Class Warranty

Tesla experience in power electronics over the past 14 years has enable them to offer a full 10 Year warranty on all components in the Powerwall system.

  • 10 year Warranty
  • Unlimited Cycles
  • 80% Energy retention

Active Thermal Management

Tesla active thermal management brings great performance and longevity. To the installer it gives you extremely flexible installation positioning. Indoor or Outdoor

Tesla Powerwall in Segen time.

1092170-03-J Powerwall battery only. Does not include UK Accessory Pack 1108574-00-F!  

Please be aware to receive Tesla Powerwall accessory pack FOC this need to be purchased alongside the Tesla Powerwall. To get this part at no cost, please see our package deals. 

 
Powerwall and Accessory Pack - TES-PWRWALL-ACC

Single Phase Package - TES-PWRWALL-PACK

Three Phase Package- TES-PWRWALL-3PH-PACK

Please ensure you are installing Powerwall in a location where it is certified.

 

 

 

 

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