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There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 30-day price lock on quotes and an Early Shipping Discount as a reward for having shipments confirmed in advance.

Yes, you can collect orders from our warehouse in Medway, Kent in the southeast of England. Whatever size it might be from a set of stickers to a container of modules.  

Find out more about the collection process here https://portal.segen.co.uk/reseller/docs/Customer_Collections_PDF.pdf

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SolaX 5.0kW G4-V2 Hybrid inverter with Wi-Fi

Part No: X1-HYBRID-G4-5.0-V2

Supplier: SolaX

Category: Storage -

G4 HV Single Phase Hybrid Inverter and Charge controller

This is the fourth generation of SolaX Hybrid/AC Charge controller inverters to be released into the market, retaining all the key features of the 3rd generation ranges whilst incorporating some new and welcome enhancements.

Some additional features of the G4 range include;

  • Supports up to 150% Oversizing The new G4 range allows for greater oversizing in comparison to previous generations meaning you can maximise the amount of connected PV ensuring the system is always producing the maximum amount.
  • High reliability Performs well in harsh environments -Passed the HALT test -Tested to extreme high and low temperatures -Salt spray tested -Aging test with full working load
  • 30 Min installation Faster and easier installation reduces the time spent on site
  • Fast Charging speeds The G4 range can almost fully charge the tripe power battery in ONE hour. With the shorter charging time you can store more energy inside the same time period.
  • Element protection Can work at full load under extremely cold temperatures of down to -30C

Wi-Fi is now included with Solax X1-Hybrid-G4 V2 products meaning there is no need to purchase additional Wi-Fi equipment

Please note Segen are currently stocking the G4-D version which is not compatible with the Matebox.

 

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