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There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 30-day price lock on quotes and an Early Shipping Discount as a reward for having shipments confirmed in advance.

Yes, you can collect orders from our warehouse in Medway, Kent in the southeast of England. Whatever size it might be from a set of stickers to a container of modules.  

Find out more about the collection process here https://portal.segen.co.uk/reseller/docs/Customer_Collections_PDF.pdf

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New Storage for Segen

Jan 7, 2025 | Product


Affordable storage with great functionality - find out more about the Dyness DL5C battery here...

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Introducing… Dyness

Affordability and functionality are key to Dyness.

Why?

The addition of Dyness batteries comes as a direct response to the growing demand for reliable hybrid energy storage solutions from both installer and homeowner. Another perfect match with the Solis hybrid inverter range, Dyness batteries offer an exciting new option for installers and customers looking to enhance their energy systems.

Who?

Dyness, founded in 2017, offers various energy storage solutions for commercial, industrial, and residential applications. Serving over 500,000 users across 100+ countries, Dyness prioritises customer satisfaction and partners with 90+ global brands to make renewable energy more affordable. Dyness is committed to sustainability and actively supports the global transition to a low-carbon future.

What?

The Dyness DL5.0C is tailor-made for residential and small commercial applications, offering a blend of affordability and functionality. Its standout features include:

  • Scalability: Expandable from 5.12kWh to 256kWh, with up to 50 modules in parallel.
  • Smart Monitoring: Remote upgrades and app-based monitoring for real-time insights.
  • Flexible Installation: Multiple mounting options to suit any space.
  • Proven Durability: Built with LFP (Lithium Iron Phosphate) technology for enhanced safety and performance

This versatility makes it the perfect solution for a wide range of energy needs, ensuring users have the flexibility to scale their systems as required.

More features and benefits:

  • APP Monitoring – Real-time & remote monitoring allows owners to continuously monitor their solar system from anywhere in the world
  • Module Design – Flexible expansion 1- 50 units (5.12-256kWh)
  • Mounting Methods – Wall-mounted or floor-standing installations
  • Wide Compatibility – Dyness batteries are compatible with a wide range of inverters.
  • High Safety Level – LFP battery chemistry with cell level monitoring and balancing controlled by smart BMS
  • Support battery charge & discharge under low ambient temperature – Once battery temperature exceeds -20°C to +55°C during discharge, temperature protection activates, stopping power supply until the temperature returns to normal
  • 10-year warranty, 6000 cycles – long warranty period in line with other manufacturers
  • Compatibility – The Dyness DL series is compatible with Solis RHI-(3-6)K-48ES-5G

Can I design my installations with it?

Yes! It is fully supported on the design tool, compatible with Solis LV Single Phase hybrids. Battery packs from 1-6 are available.

How to order?

Stock is due to arrive early January so if you have a Segen account you can place an order now!
→ Click here to view the Dyness DL5.0C

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