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There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 30-day price lock on quotes and an Early Shipping Discount as a reward for having shipments confirmed in advance.

Yes, you can collect orders from our warehouse in Medway, Kent in the southeast of England. Whatever size it might be from a set of stickers to a container of modules.  

Find out more about the collection process here https://portal.segen.co.uk/reseller/docs/Customer_Collections_PDF.pdf

Useful links

Rebates for Esdec Installers

Feb 3, 2025 | Product


Great news for installers with a strong order book for 2025 and those who use Esdec mounting as there’s not only a rebate up for grabs this year, but also project pricing.

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Rebates for Esdec Installers

Esdec rebates and project pricing support.

Great news for installers with a strong order book for 2025 and those who use Esdec mounting as there’s not only a rebate up for grabs this year, but also project pricing.

The Rebate
• Esdec offer a 2% rebate to all customers that spend over £200k on Esdec products per year
• Running from the 1st of January to 31st of December.
• Spend over £200k+ with one distributor (i.e. Segen)

Project Pricing
• Esdec offer project pricing for installs over 200kW
• The design work will be done via Esdec who will determine the system size
• Project pricing support ranges from 2% – 7% depending on various factors which are taken into consideration
• The project pricing support is for a single project over 200kW, however, if there are projects with multiple sites which total 200kW+, these can be taken into consideration

Talk to your Sales Manager for more information and check out Esdec mounting below.

Segen Info +44(0)330 9000 141 segeninfo@segen.co.uk

Flat Roofs
Read more about FlatFix Fusion on the Segen portal and view the range here.

Pitched Roofs
Read about ClickFit Evo, on the Segen portal,  check out the full brochure and range here.

There’s also the essential Esdec Calculator Tool so you can design out your system with peace of mind that everything is exactly right!

All About Esdec

Esdec is a global leading supplier of solar mounting systems with its HQ in the Netherlands. They have been providing solar mounting systems for all types of roofs, both residential and commercial, to installers, distributors, and EPC companies since 2004. With 15 years of experience and more than 7 GWP installed capacity, they are a leading player in solar PV mounting solutions, operating worldwide.

Founded by installers.
Convenience for the installer is a priority with mounting systems consisting of light, sturdy components that can be mounted quickly and easily which has made their mounting systems some of the most popular on the market.

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