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There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 30-day price lock on quotes and an Early Shipping Discount as a reward for having shipments confirmed in advance.

Yes, you can collect orders from our warehouse in Medway, Kent in the southeast of England. Whatever size it might be from a set of stickers to a container of modules.  

Find out more about the collection process here https://portal.segen.co.uk/reseller/docs/Customer_Collections_PDF.pdf

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Products Storage Fox

Fox ECS 4.03kWh HV Battery (Master)

Part No: FE-HV-ECM-4100

Supplier: Fox

Category: Storage -

Get trade prices Contact Us

Fox ECS - High Voltage Battery (Master)

ECM4100 

ECS is a high-performance, scalable battery storage system. The modular design allows for maximum flexibility, making it suitable for a broad range of storage applications. Additional batteries can be installed in series, allowing for a maximum storage capacity of 28.21 kWh. Installation is easy, with a plug and play solution that can save valuable time for installers. 

  • 4.03kWh Capacity
  • Scalable to 28.21kWh 
  • 90% Depth of Discharge
  • Wide Temperature Tolerence
  • Easy Installation
  • CAN/RS485 Communication
  • High Voltage

Don't forget: You must register your install with Fox online to activate the 12 year product warranty, otherwise it's 5 years as standard. Please click here for registration page. Please check the warranty document for more information.

This battery requires a MINIMUM of 2 modules to work (Master + Slave), This battery can have a MAXIMUM of 7 modules in a stack (1x Master + 6x Slaves)
 

Segen have only received 1 version of the 4100 battery model (labelled V2) and as such there should be no compatibility issues when installing new systems or expanding existing systems where the original batteries were purchased from Segen.

  
This product must be installed by a qualified electrician/technician. All installations must adhere to local wiring regulations and standards. SegenSolar will not be held liable for any product malfunctions as a result of incorrectly installed systems.

 

 

 

 

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