FAQs

There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 30-day price lock on quotes and an Early Shipping Discount as a reward for having shipments confirmed in advance.

Yes, you can collect orders from our warehouse in Medway, Kent in the southeast of England. Whatever size it might be from a set of stickers to a container of modules.

Find out more about the collection process here https://portal.segen.co.uk/reseller/docs/Customer_Collections_PDF.pdf

Products Mounting Genius Roof Solutions

Genius Roof – Hallhooks for Fitting Slates (10 Pack)

Part No: GEN-SLATE-HOOKS

Supplier: Genius Roof Solutions

Category: Mounting -

Get trade prices Contact Us

The Hallhook™ from Genius Roof Solutions is a permanent, secret and fail safe device that should be used when replacing a broken slate.

The Hallhook was invented by a slater and tiler with 45 years of trade under his belt who couldn't stand to see a slate tiled roof covered with unsightly lead or copper straps. He tried all other available slate repairs such as straps, blobs of silicone, plastic proucts that are not only unsightly but time-consuming to install, etc. and then went on to develop the Hallhook.

When to use the Hallhook™

For general repair
After solar panel bracket mounting
After roof light/window installation
After installing slate vents

This is a pack of 10 pcs.

hallhook

Open a Segen account today...

I accept all Segen’s communications or

Are you a homeowner?

View homeowner info

Contact

FAQs

Are your products available in stock?

Do you offer 24/7 support?

What warranties are included?

Are there any current offers?

Can I collect from your warehouse?

Useful links

Academy

News

Events

Offers

About

Contact

Genius Roof – Hallhooks for Fitting Slates (10 Pack)

Features

Downloads

Open a Segen account today...

Are you a homeowner?

You may also be interested in

Modules

Storage

Inverters

Mounting

Heat Pumps

EV Chargers