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There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 30-day price lock on quotes and an Early Shipping Discount as a reward for having shipments confirmed in advance.

Yes, you can collect orders from our warehouse in Medway, Kent in the southeast of England. Whatever size it might be from a set of stickers to a container of modules.  

Find out more about the collection process here https://portal.segen.co.uk/reseller/docs/Customer_Collections_PDF.pdf

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Aiko Air Series Modules

Aug 19, 2024 | Product


Less than half the weight, all the power.

True innovation in solar panel modules doesn’t happen very often, unless you’re AIKO, the second largest cell manufacturer in the world that keeps breaking efficiency records. Having burst onto the module manufacturing scene early 2023 with the ABC (All Back Contact) Neostar and Comet module series, AIKO modules have quickly become a go-to for installers and contractors who want high-efficiency modules.

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The Latest Innovation: AIKO AIR SERIES N-Type ABC 445W

The latest innovation is available to order now, the AIKO AIR is special as it weighs in at only 8.6kg! This ultra-light AIKO solar panel module is glass free loses none of the power you’ve come to expect from AIKO – 445W and 23.2% efficiency!

Segen Customers can view AIR ABC modules by clicking here.

AIKO Air Technology:

AIKO has swapped solar glass for a aircraft grade plastic with bubble-like texture that protects the cells from damage affording the 450W ‘Air Series’ module its ultra-light weight.

Designed for low load bearing roofs the AIR module is easy to handle compared to regular modules but just as powerful and efficient as the rest.

Specifications

  • 8.6kg
  • 22.3% efficiency
  • Staubli MC4 EVO2 connectors
  • Frame depth 30mm – uses standard mounting kit
  • 1.76m x 1.13m

The AIKO AIR solar panel is available to order now. Segen Customers can contact their Sales Manager to order and find out more on the product pages.

Watch the webinar recorded on 21st August on the Segen YouTube channel and click here for the slides.

Download the slides

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The AIKO story so far... featuring the New AIKO Air Module

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