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There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 30-day price lock on quotes and an Early Shipping Discount as a reward for having shipments confirmed in advance.

Yes, you can collect orders from our warehouse in Medway, Kent in the southeast of England. Whatever size it might be from a set of stickers to a container of modules.  

Find out more about the collection process here https://portal.segen.co.uk/reseller/docs/Customer_Collections_PDF.pdf

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DEKS TileFlash®

Feb 20, 2025 | Product


The ultimate Rosemary and Clay Tile solution. Find out more about TileFlash cable management and bracket support in one! Find out more below...

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DEKS TileFlash®

The ultimate Rosemary/Clay Flat Tile tile solution.

Located in Bristol in the south of England, DEKS has been solving solar PV roofing problems since 2003. With a rich heritage in innovative roof flashing solutions, DEKS seamlessly transitioned its expertise onto the solar market. They now create, manufacture, and distribute industry leading products like Dektite™, Fast Flash® and TileFlash® across the UK and Europe.

In their Solar Solutions product range there are specially crafted flashings that ensure a water tight seal, maximise safety, and eliminate wear caused by friction. Among those you can find Dektite Multicable solar flashing in aluminium or lead, Fast Flash® – an alternative to traditional flashing, and SolarDek Panel Drain that eliminates water and dust accumulation on modules – view them here.

But today we’re here for DEKS TileFlash® a rubber tile that creates a cushion for the mounting hook reducing tile cracks and maintenance. Designed for flat tiles, it has a low-profile design that reduces tile lift when installed with a solar hook 🡆

Also, TileFlash enables up to 4 cables to pass through the rubber tile making it the solar installers dual-purpose flat tile mounting solution.

Cable Management & Bracket Support in One

Tech Data
Material: High density, flexible TPE for longevity
Environment: Fully recyclable
Application: Rosemary and Flat tile on-roof solar mounting
Warranty: 10-years

And more:
• 4 cable entry ports provide a waterproof and secure frictionless protected passage of DC cables through roof tiles into loft space
• TileFlash is the size of a normal tile when fitted
• Polymer compound provides cushioned protection from pressures exerted on the roof hook during and post installation, protects tiles from cracking underneath the hook.
• Length – 250mm, Width – 165mm, Depth – Min – 10mm, Max – 22mm

If TileFlash isn’t already in your armory, now is the time to give it a go – we think it’ll soon become one of your go-to roof accessories!

Segen customers can view, order, and quote TileFlash here 🡆

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