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There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 30-day price lock on quotes and an Early Shipping Discount as a reward for having shipments confirmed in advance.

Yes, you can collect orders from our warehouse in Medway, Kent in the southeast of England. Whatever size it might be from a set of stickers to a container of modules.  

Find out more about the collection process here https://portal.segen.co.uk/reseller/docs/Customer_Collections_PDF.pdf

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Delivery Prices Slashed – AGAIN!

May 2, 2024 | Business


Reduced costs for pallets and bulk deliveries begin on the 1st May 2024.

Late 2023 we dropped delivery prices, and now we’ve done it again! We are pleased to announce, not 6 months after the last reduction in shipping prices, that we’ve been able to cut our customer’s costs further.

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Delivery Prices Slashed – AGAIN!

Of course our customers want the best value, and now they have it! We have cut our delivery prices again, offering cheaper delivery costs no matter where you are in mainland UK (not including the Highlands, islands, and Ireland).

Reduced National Fixed Rate

No matter where you are, you all pay the same, £40 for a standard pallet and £55 for oversized for delivery on Segen products.

Note: This does not include the Highlands, Islands, or Ireland.

Reduced Large Order Cap

Now it’s only £220 for deliveries over 1500kg – whereas previously it was £280 for deliveries over 3000kg.

This means you would pay £220 instead of £280, saving between £20 – £110 on the delivery with no limit to pallet quantity. 1,500kg is roughly 6 pallets worth of panels/kit.

This new pricing is effective from the 1st of May 2024 so huge savings can be made straight away! Order online today in the Segen Portal.

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