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There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 30-day price lock on quotes and an Early Shipping Discount as a reward for having shipments confirmed in advance.

Yes, you can collect orders from our warehouse in Medway, Kent in the southeast of England. Whatever size it might be from a set of stickers to a container of modules.  

Find out more about the collection process here https://portal.segen.co.uk/reseller/docs/Customer_Collections_PDF.pdf

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Nov 14, 2024 | Business


NESO recommends 4.6 GW per year of new solar to meet 2030 clean energy target...

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A new report from National Energy System Operator (NESO) lays down the ways Great Britain can achieve clean power by 2030.

The NESO advises the Government and Ofgem that 47 GW of solar is needed as well as more renewables like off- and on-shore wind and storage. More clean energy generation technologies will need to be deployed per year than ever before.

To achieve clean energy targets annual capacity additions in solar PV must increase threefold. Specifically, the country requires 4.6 GW per year from 2025. As of end Sept 2024 there is currently 17.1GW recorded in Great Britain.

For more information read the report, download here.

How does a clean power system help?

Great Britain would be much less reliant on energy imports for power and far less exposed to fluctuations in international gas prices.

Is the UK Ready?

The NESO believes that foundations already exist to make it possible. But of course, this proposal for an increase in capacity will have to be industry led. To meet demand, we require a strengthened supply chain, and more qualified installers.

Segen has recognised that increasing the solar PV workforce is a key consideration to success. It has created a dedicated state-of-the-art training facility aimed at tackling the UK’s critical shortage of qualified renewables installers.

The Segen Academy

The Segen Academy has the capacity to train approx. 1600 installers annually and will play a pivotal role in equipping apprentices and electricians with essential skills for the expanding solar PV, battery energy storage systems (BESS), heat pump and electric vehicle (EV) markets.

Would you like to expand your skills? Or perhaps expand your team. Either way courses are free to Segen customers.

https://www.segen.co.uk/academy/

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