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There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 30-day price lock on quotes and an Early Shipping Discount as a reward for having shipments confirmed in advance.

Yes, you can collect orders from our warehouse in Medway, Kent in the southeast of England. Whatever size it might be from a set of stickers to a container of modules.  

Find out more about the collection process here https://portal.segen.co.uk/reseller/docs/Customer_Collections_PDF.pdf

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myenergi zappi Multiphase

Dec 5, 2024 | Product


Simplicity is key and embraced by myenergi who have halved their zappi lineup from eight to just four EV chargers but the new zappi is twice the product - find out what makes it a true evolution of the popular zappi here...

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myenergi zappi Multiphase Product Update

Introducing zappi 2.1 Multiphase

Simplicity is key and embraced by myenergi who have halved their zappi lineup from eight to just four EV chargers, the myenergi zappi Multiphase.

The single-phase 7kW zappi is to be discontinued as the 22kW device has evolved with a firmware update that enables use with both standard domestic single-phase supplies and commercial three-phase supplies.

Life is so much easier for installers and wholesalers as they no longer need to stock both 7kW and 22kW devices. While eco-tech enthusiasts can tailor and optimise their home ecosystems tweaking their energy use to the finest detail.

Fully manufactured in Ireland and Great Britain the multiphase zappi EV chargers are available now – view on the Segen portal>>

Here’s a quick rundown of the features:
  • Backlit screen for detailed device settings and functionality
  • Commercial mode & OCPP-ready for seamless fleet management and payment integration
  • On-screen custom messages and QR codes for commercial user interactions
  • Classic design with soft-touch buttons
  • On screen PIN code lock
  • Seamless solar and home ecosystem integration
  • Easy low-cost energy tariff integration
  • myaccount Desktop management platform
  • Black or White tethered (cable attached) or untethered (universal socket)
  • Wi-Fi & Ethernet connectivity

Note: Installed 22kW devices will also have the capability to do 7kW as long as it’s a code ‘G’ zappi, earlier models remain 22kW only.

Find out more about zappi Multiphase:
→ Download the datasheet
→ Get more in-depth with the Technical Bulletin
→ View the product pages on the Segen portal

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