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There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 30-day price lock on quotes and an Early Shipping Discount as a reward for having shipments confirmed in advance.

Yes, you can collect orders from our warehouse in Medway, Kent in the southeast of England. Whatever size it might be from a set of stickers to a container of modules.  

Find out more about the collection process here https://portal.segen.co.uk/reseller/docs/Customer_Collections_PDF.pdf

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OpenSolar + Segen

Jul 21, 2024 | Business


More Than Just A Design Tool

Google solar PV design software and you’ll find pages and pages, it’s almost baffling as to where to begin. Some of them specialise in C&I, while others are particular to a single manufacturer and will only specify that brands inverter, battery, or mounting system. Many of them have great features like evaluating near-shading challenges, calculating array weight, and wind loading. And most give project quotes, customer-ready invoices, and use 3D modelling.

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100% Free

But none of them are 100% free and none of them integrate seamlessly with the only distributor with the largest product selection of the best solar PV brands.

And none of them are offering cashback and free MCS credits.

That is, apart from one, OpenSolar, which has brilliant new features. Their solar design software and continues to be fast, accurate, and free of charge.

NEW FEATURES

There are some great new features and integrations for summer 2024:

  • Mounting Magic: New automated mounting tool
  • Stock Suggestions: OpenSolar now highlights issues and recommends suitable alternatives
  • Manage Projects: New project & document management tools
  • Exclusive offer: Only available when ordering from Segen via-OpenSolar
  • Full BOS: Instantly recommends all ancillary products needed
  • Finance Integrations: Like Smart Ease >>

Get the full low down on all the new features in the OpenSolar cheat sheet.

CASHBACK & FREE MCS CREDITS

One > Up to £150 Cash back on each of the first three orders.
Two > FREE MCS certification credits available on first three orders.

Offers end 31st August 2024.

T&Cs

1. Order a full kit (inc panels, inverter and mounting) from Segen between 22nd July and 31st August and £50 credit will be applied to your Segen account to be used off your next order. You can use this offer up to three times during the offer period. Offer exclusive to Segen customers who have ordered through OpenSolar.

2. OpenSolar offer to provide a £30 credit to the MCS account of MCS certified installers for up to three completed SEGEN orders for Solar PV and or batteries, created via OpenSolar between 00:00 on 22nd of July 2024 and 23:59 on 31st August 2024. Credits will be accepted at the total discretion of MCS for installers active on the MID for all relevant technologies at the time of issue. Credits will be issued within 30 days of the expiration of the offer. MCS accept no liability for the credit there is no cash equivalent. .

End Date for all offers = 31st August 2024.

Next Steps

If you’re a Segen customer already you can start using OpenSolar’s solar design software straight away. Just click the button below to open an account.

And if you’re already designing with OpenSolar but don’t yet have a Segen account then you’re just one step away from taking advantage of the offers, use the link below to open your Segen account.

Open a Segen account

Open an OpenSolar account

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