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There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 30-day price lock on quotes and an Early Shipping Discount as a reward for having shipments confirmed in advance.

Yes, you can collect orders from our warehouse in Medway, Kent in the southeast of England. Whatever size it might be from a set of stickers to a container of modules.  

Find out more about the collection process here https://portal.segen.co.uk/reseller/docs/Customer_Collections_PDF.pdf

Useful links

Segen Awarded Top PV Supplier Seal

Oct 21, 2024 | Business, Events


Following on from the impressive result in the EUPD|Research PV InstallerMonitor© 2023/2024 | EES InstallerMonitor© 2023/2024 survey earlier this year EUPD Research has awarded Segen Top PV Supplier Seal...

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EUPD Research Segen awards Top Brand PV Seal for the UK in the wholesale category.

Following on from the impressive result in the EUPD|Research PV InstallerMonitor© 2023/2024 | EES InstallerMonitor© 2023/2024 survey earlier this year EUPD Research has awarded Segen Top PV Supplier Seal.

Quote from Saif Islam, EUPD Research

Saif Islam, Senior Consultant at EUPD Research, was more than proud to hand over the Top PV Supplier Seal at Solar & Storage Live in Birmingham to Spencer Conday (left) and Liz Cammack (middle).

About the Top Brand PV Supplier Award

The Top Brand PV Supplier Award serves as a distinguished recognition for companies excelling in performance at both national and regional levels. This award is determined by the perception of downstream players, particularly installers, across various categories such as modules, inverters, storage solutions, racking, and wholesale services.

These surveys engage thousands of installers annually across over 30 countries. The surveys meticulously cover numerous aspects, e.g. unaided brand awareness, recommendations, distribution depth, and width etc. Consequently, the Top Brand PV Award emerges from the analysis of primary data derived from these surveys.

Find out more about the Top Brand PV Supplier© Award: www.eupd-research.com/en/cert/top-brand-pv

Find out more about our solar PV modules here: https://www.segen.co.uk/products/modules

Our innovative portal allows installers to easily design solar systems and order all the components. Sign up to the Segen Portal today.

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