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There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 30-day price lock on quotes and an Early Shipping Discount as a reward for having shipments confirmed in advance.

Yes, you can collect orders from our warehouse in Medway, Kent in the southeast of England. Whatever size it might be from a set of stickers to a container of modules.  

Find out more about the collection process here https://portal.segen.co.uk/reseller/docs/Customer_Collections_PDF.pdf

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Segen Roadshows Kick Off

Feb 18, 2025 | Events


The Segen team is hitting the road next month to venues a little further afield than usual – in early March we’re coming to Northern Ireland and Scotland!...

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Look out Northern Ireland and Scotland!

The first Segen Roadshows of 2025 will feature some of our favourite manufacturers (that’s you Solis, JA Solar, Schletter, Dyness) and our very own Segen team. It’s your opportunity to learn about new solar products, catch up with industry news, network with industry peers and ask any technical question you like!

The events will be run as ‘drop-ins’, so you’re welcome to arrive and leave when works best for you – lunch and other refreshments will be provided throughout the day.

Where and When:
Naas – Monday 3rd March
Belfast – Tuesday 4th March
Aberdeen – Thursday 6th March
Glasgow – Friday 7th March

Time:
From 9:30am – 14:00pm

Locations:
• Osprey Hotel – Devoy Quarter, Naas West, Naas, Co. Kildare, W91 X40K map
• Dunadry Hotel & Gardens – 2 Islandreagh Dr, Dunadry, Antrim BT41 2HA map
• Meldrum House – Oldmeldrum, Inverurie AB51 0AE map
• Dakota Eurocentral Hotel – Parklands Ave, Motherwell ML1 4WQ map

Click here to register.

There’s no limit as to how many can come but please make sure that everyone from your company attending completes the form individually.

Looking forward to seeing you there!

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