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There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains, and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 30-day price lock on quotes!

Yes, you can collect orders from our warehouse in Medway, Kent in the southeast of England. Whatever size it might be from a set of stickers to a container of modules.  

Find out more about the collection process here https://portal.segen.co.uk/reseller/docs/Customer_Collections_PDF.pdf

Yes, we provide highly competitive interest rates with flexible terms by working with leading banks in the industry. Let us do the work to help you. You can apply to become an IAR, Introducer Appointed Representative and start offering finance to your commercial clients.

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The Next Million Powerwall Rebate Extended

Apr 2, 2026 | Product


Receive up to £750 back...

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EXTENDED: The Next Million Tesla Powerwall Rebate for End-users

Tesla extends homeowner cashback deal until June 30th.

Great news! As part of ongoing efforts to support installers and drive customer engagement, Tesla has extended the Next Million Powerwall rebate programme until the end of June. 2026

Key Dates

  • Request registration deadline: 30 June 2026
  • Eligible installation window: 1 December 2025 – 31 August 2026
  • Final installation deadline: 31 August 2026

To qualify, installations must be completed within the eligible window, and all requests must be registered by 30 June 2026. Installations or registrations outside of these dates will not be eligible.

There are no changes to the Virtual Visa® Reward Card values, eligible products, registration and claims process, or existing support channels.

For any queries or assistance, please contact Tesla directly via their support channels:
www.teslaenergyrebate.com/contact-us
customerservice@teslaenergyrebate.com

THE DEAL

Homeowners installing Powerwall 3 systems can claim a cashback reward of £375 per Powerwall 3 or Powerwall 3 Expansion, with up to £750 available per address. Rewards are issued as a Virtual Prepaid Visa Rewards® Gift Card once the system has been installed and approved.

The promotion applies to Powerwall 3 and Powerwall 3 Expansion Packs, creating a strong opportunity for installers to promote larger or expandable storage systems

How it Works

Certified installers must purchase Powerwall 3 or Expansion units during the promotional period. Homeowners then register for the rebate at www.teslaenergyreward.com until the 30th of June 2026.

Once installation is complete, installers return to the same portal to upload the required documentation. After approval, the homeowner receives their reward via email within 10 weeks.

 

Read how it works & view Tesla marketing resources
→ Apply to become a Powerwall Certified Installer
→ View all Tesla products