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There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 30-day price lock on quotes and an Early Shipping Discount as a reward for having shipments confirmed in advance.

Yes, you can collect orders from our warehouse in Medway, Kent in the southeast of England. Whatever size it might be from a set of stickers to a container of modules.  

Find out more about the collection process here https://portal.segen.co.uk/reseller/docs/Customer_Collections_PDF.pdf

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Women in Energy 2024

Sep 25, 2024 | Business


Liz Cammack Winner of Women in Energy 2024!

We are absolutely thrilled to announce that our very own, Liz Cammack, has been crowned the winner of the Solar & Storage Live 2024 ‘Women in Energy’ award! Our heartfelt congratulations go out to Liz for winning such an inspirational award. As Liz was receiving this award, her husband Jon, members of the Segen team and their customers, along with manufacturers were there to congratulate her.

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There could be no more worthy winner of the Women in Energy award 2024 than Liz. As a leader, Liz is dedicated to promoting women in the renewables industry, ensuring they have equal opportunities. She dedicates so much of her time and passion to make sure the UK hits 70GW of solar power by 2035.

Liz invited to 10, Downing Street earlier in the year to finalise the UK’s Solar Roadmap to hit the 70GW target. She is now in her second term as Non-Exec Director to the Board of Solar Energy UK too. Liz is also a member of the Government and Industry Solar Taskforce, in which she is Chair of the Supply Chain and subgroup.

Liz is Segen’s UK VP of Sales and Global Advisor to the Board. She ensures Segen is at the forefront of solar technology. Her knowledge and strategic relationships with manufacturers and customers have allowed us to remain the UK’s largest distributor. She also enables us to support so many charities and expand our business.

Congratulations on the Women in Energy 2024 award win Liz, from everyone at Segen! Your hard work and dedication is valued and appreciated.

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