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There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 30-day price lock on quotes and an Early Shipping Discount as a reward for having shipments confirmed in advance.

Yes, you can collect orders from our warehouse in Medway, Kent in the southeast of England. Whatever size it might be from a set of stickers to a container of modules.  

Find out more about the collection process here https://portal.segen.co.uk/reseller/docs/Customer_Collections_PDF.pdf

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Limited-time special offer!

This brilliant offer ends on the 28th of February, read more below…

Add an additional GivEnergy AC Coupled Inverter for half price and receive a Free EMS!

Calling all installers! In partnership with GivEnergy, we’ve got another great offer to help you drive sales this cold season.

From now until February 28th 2025, end-users can get an additional AC Coupled inverter at half price AND get a free EMS!

It’s a great deal for you, a great price for the end user, and a great way to pull in projects.

What products are included in the 50% inverter promotion?
The new offer applies to the purchase of a full low-voltage system comprising an applicable GivEnergy battery and inverter. We’ve set up a couple of packages with the discount already applied – have a look at them below ↓

GivEnergy AC offer

T&Cs
• This offer is only valid with the purchase of a full low-voltage system comprising an applicable GivEnergy battery and inverter.
• Only one half-price inverter can be claimed per customer (the customer being the end-user). The installer can supply half-price inverters to many end users.
• The wholesaler should apply the inverter discount to the installer at the point of sale. Wholesalers will then receive their remuneration in the form of credits against future bulk orders.
• This is intended as a homeowner offer. As such, the installer should pass on the discount to their customer.
• GivEnergy reserves the right to amend these terms at any time.

More questions?
This is intended as a pretty straightforward promo: cheaper systems, meaning more competitive quotes, and more opportunities to win more business. As ever, there are some general Ts and Cs involved. To check the terms, or read up on the full FAQ, you can check out the details from GivEnergy here: www.givenergy.co.uk/half-price-ac-coupled-inverter-free-ems

If you have any queries about this offer, feel free to call or e-mail your account manager.

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