Segen and OpenSolar Software Design and Distribution

FAQs

There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 30-day price lock on quotes and an Early Shipping Discount as a reward for having shipments confirmed in advance.

Yes, you can collect orders from our warehouse in Medway, Kent in the southeast of England. Whatever size it might be from a set of stickers to a container of modules.

Find out more about the collection process here https://portal.segen.co.uk/reseller/docs/Customer_Collections_PDF.pdf

OpenSolar

Integration with the Segen Portal provides intelligent equipment matching, real-time prices, stock availability, and easy order confirmation for next day delivery.

Intelligent Design & Ordering.

The Segen portal and OpenSolar platform integration enables solar installers in the
UK to create the most accurate solar designs and proposals available, with intelligent equipment matching, live stock availability and ordering for delivery the very next day.

OpenSolar provides class-leading solar design accuracy, customer proposals and end-to-end tools to manage and grow your solar business for free!

Portal Login

No fees or limits.
Just class-leading tools FREE of charge.

The simplest, fastest, most accurate 3D design tool available, for free – anyone on your team can create trusted, bankable proposals in minutes

FREE OF CHARGE
PROPOSALS THAT SELL
3D DESIGN, LEADING ACCURACY
END TO END SOFTWARE
OPEN API INTEGRATION

Try Open Solar

Benefits & features.

Easy Design.

New auto-stringing tool and product selector means designing a system has never been easier or quicker.

Compliance.

New auto-stringing tool and product selector means designing a system has never been easier or quicker.

Mounting Magic.

New automated mounting tool offers accurate configurations across manufacturers without having to leave the app.

hands holding a model house with solar panels

Full Balance of System.

Instantly and accurately recommends all the ancillary products needed to complete an installation.

solar panel with money pile, clock and laptop

Finance Integration.

Close more deals, sell bigger systems and save time.

phone with Segen and OpenSolar dashboard and lock

Account Access.

Review credit limits and access Segen Sales Manager details within OpenSolar.

Stock suggestions.

OpenSolar now highlights issues and recommends suitable alternatives from available stock.

house with solar panels, arrow and a laptop

Instant Quotes.

Convert OpenSolar designs to Segen quotes and order at the click of a button.

magnifying glass over mobile with Segen portal

Review Quotes.

Review Segen quotes and orders within OpenSolar.

Resources.

Integration
Watch how to integrate your Segen and OpenSolar accounts, to unlock all of the features and benefits. Watch now!

Integration

Support
No question goes unanswered on this page, where you’ll find a wealth of resources from hardware ordering guides to interactive AI, it’s all here!

Support

Cheat Sheet
A quick guide to all the new OpenSolar features for 2024, the process from Design to Delivery, Training & Support, and MCS compliance.

Cheat Sheet

The world’s leading solar design and proposal software.

Next steps…

Open your Segen Account
Already have an OpenSolar account? Then click below to open an account with Segen and take advantage of the exclusive offers.

Segen Account

Open your OpenSolar Account
If you’re already a Segen customer then what are you waiting for? Open your OpenSolar account and get some exclusive deals!

OpenSolar

Intelligent Design & Ordering.

No fees or limits. Just class-leading tools FREE of charge.

Benefits & features.

Easy Design.

Compliance.

Mounting Magic.

Full Balance of System.

Finance Integration.

Account Access.

Stock suggestions.

Instant Quotes.

Review Quotes.

Resources.

The world’s leading solar design and proposal software.

Next steps…

You may also be interested in

Modules

Storage

Inverters

Mounting

Heat Pumps

EV Chargers

No fees or limits.
Just class-leading tools FREE of charge.