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FAQs

There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 30-day price lock on quotes and an Early Shipping Discount as a reward for having shipments confirmed in advance.

Yes, you can collect orders from our warehouse in Medway, Kent in the southeast of England. Whatever size it might be from a set of stickers to a container of modules.  

Find out more about the collection process here https://portal.segen.co.uk/reseller/docs/Customer_Collections_PDF.pdf

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Products EV Chargers GivEnergy

GivEnergy 7kW EV Tethered Charger

Part No: GIV-EVCHARGER

Supplier: GivEnergy

Category: EV Chargers -

Get trade prices Contact Us

The EV Charger is a new member of the GivEnergy family. Compatible with most plug-in electric cars, the EV charger is a great addition to a smart home system and the GivEnergy eco-system. Its' compact and waterproof design allows for installation in tight spaces both indoor and outdoor. Integrated WiFi allows for easy control of the vehicle’s charge via the GivEnergy Monitoring Portal or App.

  • Grid Power - Schedule your charing for the cheapest, cleanest off-peak energy
  • Renewable Power - Charge your EV for the free using excess solar, wind, or hydro generation
  • Battery Power - Manipulate the flow of energy from your storage battery to your EV charger

Features:

  • 7kW / 32A AC power output rating
  • 5m charging cable length
  • Plug and Play
  • App Controlled
  • Integrated PEN Protection
  • Solar Diversion
  • 5m Type 2 Connector Cable
  • LAN(RJ-45), WiFi and 4G Connectivity 
  • Dimensions: 288 x 260 x 112 (mm)

Please note:

  • Givenergy online portal login is required to fully commission this system. If you do not already have a login, please contact GivEnergy before going to site to install!
  • You need to attend GivEnergy Installer Training in order to install this product. Please check with GivEnergy for details. If fitted by non-trained installer the Warranty will be void.
  • Givenergy system must be connected to the internet to benefit from full warranty services

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Modules

We offer a range of technologies, sizes and efficiencies of modules / solar panel or solar cells, ready for any installation.

Storage

Storage goes hand in hand with solar PV allowing owners to run their homes and businesses on low-cost, sustainable energy, and is also cost-effective in standalone systems.

Inverters

We stock a huge range of Inverters available from a variety of world-leading brands that can be used across new builds to commercial and utility situations.

Mounting

Options to mount your panels on every roof type, including flat-roofs and in-roof solutions for a sleek finish. We also offer an extensive range of ground-mounted solutions.

Heat Pumps

The latest addition to our extensive portfolio, Heat Pumps are complimentary to solar PV and storage solutions, find out how you could offer full decarbonization solutions from our expert team.

EV Chargers

Choose from our chargers that are suitable for residential installations right up to commercial-scale solutions.