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There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 30-day price lock on quotes and an Early Shipping Discount as a reward for having shipments confirmed in advance.

Yes, you can collect orders from our warehouse in Medway, Kent in the southeast of England. Whatever size it might be from a set of stickers to a container of modules.  

Find out more about the collection process here https://portal.segen.co.uk/reseller/docs/Customer_Collections_PDF.pdf

Useful links

myenergi eddi 3 Phase – Energy Diverter (wifi enabled)

Part No: MYEN-EDDI-16A3P02H

Supplier: myenergi

Category: Accessories -

Use your power. Your way. eddi is designed to help you maximise the consumption of your self-generated solar / wind power. A solar photovoltaic (PV) system without an eddi is a like a car without a steering wheel or driver. Without an eddi, you have no control over where you want your self-generated energy to go, or how you want to use it.

Maximise Self-Consumption

eddi+ ensures you use as much of your self-generated solar power as possible by diverting surplus energy to heat your water, or power other resistive heating loads up to 9kW, reducing reliance on the grid.

Simple Installation

Quick and easy setup. eddi+ can be installed with minimal wiring, and utilises our new installation assistant for commissioning, making it a hassle-free addition to your solar panel system.

Energy Monitoring

The myenergi app provides real-time data on energy diverted, savings, and overall system performance, helping you make informed decisions about your energy use.

Future-Proof Technology

eddi+ is designed to work with future upgrades, such as additional solar panels, heat pumps, battery storage, or electric vehicle chargers.

Eco-Friendly Living

By optimising the use of your solar energy and smart tariffs, you contribute to a greener planet and reduce your home’s carbon emissions.

Cost Savings

Lower energy bills by using eddi+ to utilise more of your own solar energy or a smart tariff.

Silent Operation

eddi+ operates silently by utilising passive cooling, ensuring that your home’s peace and quiet are maintained while it works efficiently in the background.

Control from Anywhere

The myenergi app allows you to monitor and control your eddi+ from anywhere in the world, with live updates on your energy usage.

Built-in Connectivity

Ethernet and WiFi interfaces are built-in for easy and reliable internet connectivity without needing additional accessories.

This device must be supplied by an upstream 3-pole 16A type A or B MCB or equivalent overcurrent device.

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