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There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 30-day price lock on quotes and an Early Shipping Discount as a reward for having shipments confirmed in advance.

Yes, you can collect orders from our warehouse in Medway, Kent in the southeast of England. Whatever size it might be from a set of stickers to a container of modules.  

Find out more about the collection process here https://portal.segen.co.uk/reseller/docs/Customer_Collections_PDF.pdf

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Solis Export Power Manager PLUS 5 Gen – 3ph for Up to 10 inverters for UK – 80 for SA

Part No: SOL-EPM3-5G-PLUS

Supplier: Solis

Category: Accessories -

Solis EPM 5G Plus

The control centre for smart energy management

The Solis Export Power Manager is the ideal solution for smart energy management for both residential and commercial systems. The unit allows you to adjust export values to satisfy local network regulatory requirements.

Energy management with the Solis Export Power Manager allows for higher self-consumption and efficient use of the locally generated PV power.

Easy to Use

  • Active power limitation and control at the grid-connection point
  • Automatic, intelligent control of loads with up to 80x Solis inverters for South Africa (For UK  - only 10x Maximum to comply with UK G100!)
  • Easy commissioning with the PV System Setup Assistant
  • SolisCloud monitoring platform

Flexible

  • Several standardised meter interfaces
  • Individual specifications for controllable appliances

Only suitable for Solis inverters made after November 2019

Solis do not provide CT clamps with these devices and they must be sourced separately - the secondary current for the CT should be 5A
- Recomended CT sizes: 300A/500A/1000A/1500A/2000A/3000A with 5A secondary current

This product must be installed by a qualified electrician/technician. All installations must adhere to local wiring regulations and standards. SegenSolar will not be held liable for any product malfunctions as a  result of incorrectly installed systems.

Please refer to the App note in Documents for setting up your EPM to your Wi-Fi network.

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