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There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 30-day price lock on quotes and an Early Shipping Discount as a reward for having shipments confirmed in advance.

Yes, you can collect orders from our warehouse in Medway, Kent in the southeast of England. Whatever size it might be from a set of stickers to a container of modules.  

Find out more about the collection process here https://portal.segen.co.uk/reseller/docs/Customer_Collections_PDF.pdf

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Sunsynk 50kW, HV Three Phase Hybrid Inverter

Part No: SUN-50.0-3PH

Supplier: Sunsynk

Category: Storage -

The Sunsynk 50kW three phase high voltage hybrid Inverter is the ideal commercial inverter for managing power flow from multiple sources such as solar, main electrical grid and generator.  

Product Features

  • Four MPPT trackers giving allowance to flexible PV array configurations.
  • Allows DC oversizing up to 30% more than the rated AC power.
  • Unit can be operated without batteries (using PV and grid power).
  • Supports Wi-Fi remote monitoring as standard.
  • Type II DC/AC SPD as standard.
  • Overload, over temperature and short circuit protection as standard.

Up to 10 x 50kW inverters can be connected in a parallel configuration, with each inverter having its own batteries connected to it. 

It is highly recommended that the person/s that will be installing any product sold by SegenSolar, follow industry best practices and comply with the relevant SANS and DOL codes.  

For systems containing high voltage batteries or inverters requiring a high voltage DC battery supply greater than 48V, the following is required and should be supplied:   

  • Installer must be a 3-phase electrician registered with department of labor (red seal).
  • Installer must have product specific training prior to installation.
  • Specific manufacturers may require training prior to installation for warranty conditions.
All installer companies must adhere to the above, non-compliance will lead to product warranty invalidation
 
When deployed with Freedom Won batteries log a ticket with Freedom Won/contact your TSA to update the battery profile for compatibility for Sunsynk 50kW HV.

If you want to place an order on the product please contact your Account Manager.

This product must be installed by a qualified electrician/technician. All installations must adhere to local wiring regulations and standards. SegenSolar will not be held liable for any product malfunctions as a result of incorrectly installed systems. 

 

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