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There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 30-day price lock on quotes and an Early Shipping Discount as a reward for having shipments confirmed in advance.

Yes, you can collect orders from our warehouse in Medway, Kent in the southeast of England. Whatever size it might be from a set of stickers to a container of modules.  

Find out more about the collection process here https://portal.segen.co.uk/reseller/docs/Customer_Collections_PDF.pdf

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Variosole Roof Hook RH Flat adjustable (without wood screws)

Part No: REN-420172

Supplier: Renusol

Category: Mounting -

Flexible. Adjustable. Universal. 

Renusol’s RH Flat universal roof hook has been designed to suit UK/IE for pitched roofs with the installer in mind.  

It has a shorter, narrower base plate and adjustable arm — allowing installers to set the product to their preferred dimensions for a vast range of different projects while requiring less roof hooks per installation 

Another clever feature of the RH Flat is its adjustable arm, which can be set to 5 or 11 degrees by simply turning the base plate 180 degrees, and its adjustable height, which can be set to 25.6mm, 31.9mm or 38.2mm 

With a lower height of 23.5 mm and a narrower width of 58 mm, this product fits seamlessly into installations with smaller battens and thinner tiles. 

Additionally, such an array of configuration options reduces the need to use spacers, which is particularly beneficial to installers working on uneven roofs. Plus, fewer tiles need to be cut, which maintains the integrity of the roof surface.   

Find out more in the Specifications and Documents tabs below. 

 

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