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FAQs

There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 30-day price lock on quotes and an Early Shipping Discount as a reward for having shipments confirmed in advance.

Yes, you can collect orders from our warehouse in Medway, Kent in the southeast of England. Whatever size it might be from a set of stickers to a container of modules.  

Find out more about the collection process here https://portal.segen.co.uk/reseller/docs/Customer_Collections_PDF.pdf

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Products EV Chargers Solar Edge

EV Chargers.
Solar Edge

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SolarEdge.

In 2019, SolarEdge launched the world’s first charging inverter, merging its expertise in photovoltaic (PV) inverter technology with advancements in electric vehicle (EV) charging. This innovative product allows users to charge electric vehicles up to 2.5 times faster than a standard EV charger, thanks to a unique solar boost mode that utilises both grid and solar power for charging simultaneously.

Install the SolarEdge EV Charging inverter at only a marginal increase in cost, to future-proof any household in preparation for the arrival of their electric vehicle.

  • Fast charging rate
  • Maximizes self-consumption
  • Compatible with PV
  • Record-breaking 99% efficiency and high reliability
  • Small, lightweight, and as easy to install

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Reasons to choose Segen.

Unrivalled product portfolio

We have an extensive portfolio with industry leading brands. We only work with the best!

Dedicated support team

A dedicated support team across all departments – your Account Manager, Order Processor, and Technical contact, all here to help!

Industry standard portal

Immediate access to 24/7 live pricing and stock availability, with access to specialized design tools, industry news and informed promotions.

Competitive locked pricing

Use our quick quote tool to plan your next project and be assured that your quote has a 30-day price lock guarantee.

Next day delivery/collection

Collect your order from our Medway warehouse the very next day! Or book a zero emission delivery direct to you!

Displaying products 1 - 3 of 3

RFID Cards for SolarEdge EV Charger

RFID Cards for SolarEdge EV Charger

  • Part No: SE-EV-RFID
Details Get prices
SolarEdge EV Charger 22kW 3PH, Socket Type 2, RFID, MID, UK

SolarEdge EV Charger 22kW 3PH, Socket Type 2, RFID, MID, UK

  • Part No: SE-EVK22URM-01
Details Get prices
SolarEdge EV Charger 7.4kW 1PH, 6m Cable Type 2, UK

SolarEdge EV Charger 7.4kW 1PH, 6m Cable Type 2, UK

  • Part No: SE-EVK74C00-01
Details Get prices

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Frequently asked questions

Enables solar power flow 24/7 by combining the all-in-one solution of solar, storage, and backup into a single platform.

Designed for both single and three-phase applications, this solution consists of SolarEdge Home inverters, a home battery, a backup interface, smart energy devices such as the SolarEdge EV Charger, hot water controller and smart meters. Additionally, an operating system that synchronises and manages the devices.

Developed to extract more energy from the sun, the DC-coupled solution optimises energy consumption by supplying loads directly with solar energy, storing energy and providing real-time recommendations that meet changing energy needs.