Ideal Air Source Heat Pumps.
are a legacy boiler manufacturer from the UK that recently introduced a range of cutting-edge heat pumps to the market. Ideal are backed up by over 40 heat pump engineers who are on the road providing technical support and a team of over 200 that provide the very best in phone support.
Our heat pump offering includes two standout models from Ideal, their flagship monobloc R32 Logic Air heat pump which offers exceptional efficiency, and the newly introduced R290 High Temperature heat pump boasts impressive features making it 500% more efficient than traditional heating systems.
To complement our heat pumps, we’re offering pre-plumbed cylinders from Ideal that come fully pre-wired with a built-in control box. These cylinders are compatible with Halo Air and Halo Lite RF controllers, allowing you to create heating schedules. The Halo Air system provides intuitive, wireless control with a large, easy-to-read display, ensuring effortless management of heating and hot water.
- Seamless integration with pre-plumber cylinders
- Reliable and competitively priced
- Made in the UK
- Outstanding customer service and support
- Seamless Integration with Pre-Plumbed Cylinders and Halo Air Controllers
Reasons to choose Segen.
Unrivalled product portfolio
We have an extensive portfolio with industry leading brands. We only work with the best!
Dedicated support team
A dedicated support team across all departments – your Account Manager, Order Processor, and Technical contact, all here to help!
Industry standard portal
Immediate access to 24/7 live pricing and stock availability, with access to specialized design tools, industry news and informed promotions.
Competitive locked pricing
Use our quick quote tool to plan your next project and be assured that your quote has a 30-day price lock guarantee.
Next day delivery/collection
Collect your order from our Medway warehouse the very next day! Or book a zero emission delivery direct to you!
Displaying products 1 - 12 of 20
Ideal HP290 DHW Pre-Plumbed Cylinder w/Low Loss Header 210L 2 Zone
- Part No: IDEAL-HP290-DHW-CYL-PP-210-LL-2Z
Ideal HP290 DHW Pre-Plumbed Cylinder w/Low Loss Header 250L 2 Zone
- Part No: IDEAL-HP290-DHW-CYL-PP-250-LL-2Z
Ideal HP290 DHW Pre-Plumbed Cylinder w/Low Loss Header 300L 2 Zone
- Part No: IDEAL-HP290-DHW-CYL-PP-300-LL-2Z
Ideal HP290 DHW Pre-Plumbed Cylinder with Buffer 180L 2 Zone
- Part No: IDEAL-HP290-DHW-CYL-PP-180-BUFF-2Z
Ideal HP290 DHW Pre-Plumbed Cylinder with Buffer 300L 1 Zone
- Part No: IDEAL-HP290-DHW-CYL-PP-300-BUFF-1Z
Ideal HP290 DHW Pre-Plumbed Cylinder with Buffer 300L 2 Zone
- Part No: IDEAL-HP290-DHW-CYL-PP-300-BUFF-2Z
Ideal HP290 DHW Pre-Plumbed Slimline Cylinder w/Low Loss Header 210L 2 Zone
- Part No: IDEAL-HP290-DHW-CYL-PP-210-LL-2Z-SL
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View homeowner infoFrequently asked questions
There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.
Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!
Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.
There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.
Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.
There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains and you’ll find special offers from our top manufacturers on this page.
Also, there’s a 30-day price lock on quotes and an Early Shipping Discount as a reward for having shipments confirmed in advance.
Yes, you can collect orders from our warehouse in Medway, Kent in the southeast of England. Whatever size it might be from a set of stickers to a container of modules.
Find out more about the collection process here https://portal.segen.co.uk/reseller/docs/Customer_Collections_PDF.pdf