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FAQs

There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 30-day price lock on quotes and an Early Shipping Discount as a reward for having shipments confirmed in advance.

Yes, you can collect orders from our warehouse in Medway, Kent in the southeast of England. Whatever size it might be from a set of stickers to a container of modules.  

Find out more about the collection process here https://portal.segen.co.uk/reseller/docs/Customer_Collections_PDF.pdf

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Products Inverters Solis

Inverters.
Solis

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Solis.

Since 2005, Solis has provided reliable and affordable solar inverters for homes, businesses, and large-scale projects. With advanced string technology, Solis’ inverters are known for their dependability. The company tailors its products to meet regional needs, supported by a robust global supply chain and strong research and development efforts.

A dedicated team of local engineers ensures that customers receive expert support, whether online or over the phone. With local experts available, Solis delivers a smooth, worry-free experience from installation to operation – making solar energy accessible and efficient for everyone.

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Reasons to choose Segen.

Unrivalled product portfolio

We have an extensive portfolio with industry leading brands. We only work with the best!

Dedicated support team

A dedicated support team across all departments – your Account Manager, Order Processor, and Technical contact, all here to help!

Industry standard portal

Immediate access to 24/7 live pricing and stock availability, with access to specialized design tools, industry news and informed promotions.

Competitive locked pricing

Use our quick quote tool to plan your next project and be assured that your quote has a 30-day price lock guarantee.

Next day delivery/collection

Collect your order from our Medway warehouse the very next day! Or book a zero emission delivery direct to you!

Displaying products 37 - 37 of 37

Solis 8kW S5 3 Phase Dual MPPT – DC

Solis 8kW S5 3 Phase Dual MPPT – DC

  • Part No: SOL-S5-GR3P-8K-DC
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Frequently asked questions

Solis offers a range of single-phase inverters specifically designed for residential applications, ensuring optimal energy performance. These inverters maximise solar energy utilisation, providing homeowners with efficient energy solutions for their everyday needs. The power range for the Single-Phase Inverters is from 0.7 kW to 8 kW.

Solis’ three-phase inverters are engineered for both residential and commercial use, delivering high efficiency for larger installations. Designed for durability and performance, these inverters help businesses and larger homes reduce operational costs while maximising energy output. The power range for the Three-Phase Inverters is from 5 kW to 255 kW.

Solis provides flexible energy storage solutions tailored for both residential and commercial applications. These energy storage inverters ensure independence, offering reliable backup power during outages and optimising energy usage during peak demand periods. The power range for Single-Phase Energy Storage Inverters is 3 kW to 6 kW, while for Three-Phase Energy Storage Inverters, it is from 5 kW to 50 kW.