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There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 30-day price lock on quotes and an Early Shipping Discount as a reward for having shipments confirmed in advance.

Yes, you can collect orders from our warehouse in Medway, Kent in the southeast of England. Whatever size it might be from a set of stickers to a container of modules.  

Find out more about the collection process here https://portal.segen.co.uk/reseller/docs/Customer_Collections_PDF.pdf

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Inverters.

We stock a huge range of inverters available from a variety of world-leading brands that can be used across new builds to commercial and utility situations.

We stock the whole range.

Solar PV inverters are essential for any photovoltaic (PV) system that needs to utilise AC power. Their primary function is to convert the DC power generated by solar panels into usable AC power, which can then supply the electrical loads in a property. There are many different types of solar inverters available in the market today. In the following sections, we will explore the key distinguishing features to help you choose the right inverter for your system.

From 0.7kW inverters (perfect for new-build installations) to 350kW behemoths for commercial and utility applications, Segen carries a huge selection of world-leading inverters.

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Frequently Asked Questions

There is an electrical supply in essentially every property, regardless of the size or type of inverter. Domestic properties in the UK usually have a single-phase connection, while commercial properties have a three-phase connection. This is not the case with every site but is a good rule of thumb. The electrical supply will influence the choice of solar inverters available, with most manufacturers offering both single and three-phase solutions.

As string inverters are an affordable and reliable inverter, they’re widely used in the market. The name ‘string’ comes from their ability to connect to a group of solar panels, to the unit. The panels are connected in a DC circuit and the string is then linked to convert the inverters DC input.

String inverters may be popular, but there are some disadvantages to using them. One of the main disadvantages of being string-specific is that on the lowest performing panel on that sting will limit the output of the rest of the modules. For example, on a string of 10 x 320W panels, if one of those panels was damaged and only produced 300W, the remaining nine modules would also be capped to 300W on a standard string installation.

Maximum Power Point Trackers (MPPT’s) are built into inverters. Their key role is allowing the inverter to automatically extract as much power as possible from the connected string. By using an algorithm, the system operates as the most efficient voltage. It will allow some voltages and currents to be discovered and corrected between modules. The outcome of this means there is a higher output through the connected string(s).

Each MMPTs independently track their connected strings, so an issue with one string in the array will not affect others. As MMPTs are made by joining two strings together, shading one panel in one string by 50% will reduce all other modules in both strings by 50%. Splitting those two strings across two MPPTs would only affect the MMPT with the shaded module.

If any or one solar panel connected to a tracker fails or degrades, all solar panels connected to that same tracker will lose energy. Therefore, it is good practice for commercial systems to use an inverter with higher MPPTS. Three, four or even six trackers are built into the three-phase inverters from Huawei and Solis to ensure minimum losses over time.

Beyond MPPT’s there are optimisers. DC optimisers sit between each panel and the inverter (usually connected directly to the junction box of the module) and optimise the panel output. This process takes the maximum power point tracker out of the inverter and places it behind the module. Therefore, this can increase the price, installation time, and labour requirements.

However, the benefits it can bring are incomparable. The optimiser isolates panel-specific issues to the connected modules, meaning shading is no longer a problem for modules physically in the shade. SolarEdge inverters of the same rating as standard string inverters can have much longer string lengths. This is due to optimisers modifying the string current to push out a fixed voltage. Additionally, an optimiser behind each panel allows module-level monitoring when using the correct monitoring kit.

All inverters from SolarEdge must be installed with their optimisers to operate. Tigo is an alternative, third-party optimiser which works with most standard string inverters on the market.

The difference between an optimiser and a microinverter is that an optimiser takes the DC from the module and optimises it to be suitable for the inverter. Whereas a microinverter convers the DC power to AC directly behind the module. Microinverters are considered a safe solution since DC power is isolated to the roof, and AC power is used inside.

If you are replacing an out-of-warranty inverter and can provide us with your serial number, we will apply an additional 5% discount to a replacement Solis, Huawei, or Fox inverter. Regardless of the make, model, or where you initially purchased it from, this offer still applies. Our quick configurator is a great tool to help you here.