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FAQs

There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 30-day price lock on quotes and an Early Shipping Discount as a reward for having shipments confirmed in advance.

Yes, you can collect orders from our warehouse in Medway, Kent in the southeast of England. Whatever size it might be from a set of stickers to a container of modules.  

Find out more about the collection process here https://portal.segen.co.uk/reseller/docs/Customer_Collections_PDF.pdf

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Solarport Ground Mount

Apr 9, 2024 | Product


Commercial and domestic-scale solar ground mounts in stock now.

Solarport, founded in 2015 by a team of engineers, solar installers, and construction professionals, has rapidly become the UK’s leading designer and manufacturer of solar ground mount systems.

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The UK based company specialises in ground solar ground mounting systems from high profile utility-scale solar generation to commercial and domestic installations.

See Solarport products on the Segen customer portal

Designed and manufactured in the UK, their expertise in engineering, manufacturing, and solar energy are visible in each cost-effective and easy to install solution.

The Modular System

An off-the-shelf solution for rapid deployment engineered with simplicity and flexibility at its core.

In stock now, the Modular system for arrays from 2×2 to 2×30 panels is perfectly designed for both commercial and residential locations.

It’s an elegant design that minimises component variations, featuring universal parts for easy expandability. The Modular framework employs a single fixing size throughout, eliminating on-site complications and accelerating the installation process.

The foundation options make the Modular system compatible with the majority of UK and Ireland terrain and the best part of all the modules on the market.

USPs

  • Simple, repeatable, modular design
  • Compatible with almost all panel specifications
  • Interchangeable foundation options to tackle any terrain with and without machinery.
  • 25-year above and below ground warranty
  • Panels can be installed landscape or portrait at 20°, 25° and 30°
  • Utility-grade material specification

Download USPs

No Site off Limits

Solarport’s dedication to ensuring that no site is off limits means that they have spent years researching and designing foundation solutions to make each site easy to install and accessible.

The modular nature allows installers to seamlessly integrate numerous foundation options to suit virtually all terrains or ground conditions.

Going Underground

There’s a wide range of fixing options to enable installation on any kind of terrain. These include Driven Pile, X-Anchor, Ballasted, Direct Fix, Ground Anchor, and Ground Screw. Here’s a quick overview of each, further details on all foundation options are available on the Solarport website

Find out more about all the foundation types available from Segen here.

Get to know Solarport’s solar ground mounts better by browsing the brochure, and watch this on-demand video.

If you haven’t got access to the Segen portal yet please get in touch using the Contact Us page.

Solarport Ground Mount - Modular Product Range

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